Hawes & Curtis Stratford is a well-known clothing brand that offers a wide range of high-quality men's and women's apparel. With a focus on sophisticated and timeless designs, the brand has established itself as a leader in the fashion industry. Known for its attention to detail and commitment to superior craftsmanship, Hawes & Curtis Stratford has garnered a loyal customer base. The brand's dedication to providing impeccable customer service and delivering exceptional products has contributed to its success and reputation. Whether it's professional attire or stylish casual wear, Hawes & Curtis Stratford offers an extensive collection that caters to a diverse range of tastes and preferences. With a strong presence in the market, the brand continues to uphold its legacy of excellence in the world of fashion.
Amenities and More
- Service options
- Delivery
- In-store shopping
- In-store pick-up
- Accessibility
- Wheelchair-accessible entrance
- Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Offerings
- Women's clothing
- Men's clothing
Reviews
Been there a few times and the service is always good. On my last visit on Thursday around 5pm, one of the employee helping me was very professional and non pressuring when I've tried a few coats. He even offered to take a few photos. Unfortunately you didn't have the style I wanted and didn't end up buying anything but appreciated the attention and professionalism which is much better than in your competitor's store ( a few units away).
Excellent service from the team at this branch. Fiona was extremely helpful and accommodating, also the gentleman who wears the Tom Ford Glasses(sorry..didn’t get your name).
Will definitely be back there!
Personnel pretty helpful, but bought a few non-iron shirts and they are dreadful. Not only do you need to actually iron them (went back to ask and was told they don't actually straighten themselves), but they never really reach that crisp look that you get from other brands when you do.
Had a few issues in the store but then a lovely gentleman with the name of Leroy came to the rescue, He helped me choose my wedding suit Considering I choose a blazer that didn't come with matching trousers and a waistcoat.
As soon as I asked him he literally knew exactly what to match the blazer with.
Later on he personally altered my suit to perfection.
Lovely guy with amazing customer service skills.
Had to buy a suit for a wedding. I had an amazing experience thanks to Rabia. She helped me with fitting & measuring and did a great job doing it. Will definitely come by again sometime!
We came to the Stratford store at the weekend to find a suit for my partner and was helped by Leroy who was amazing! He was very honest, knowledgeable and kind when helping my partner choose the right suit and all the extras. Having someone who knows their stuff without being pretentious is always a plus, we would recommend asking for Leroy’s help
My experience in this store was far from satisfactory. The mannerism from certain members of staff was very poor and unprofessional. Even when speaking to them on the phone they wouldn’t let me finish my sentence before providing the wrong response.
A suit I got delivered to this store appeared to have a manufacturing fault due to the way it fitted around my chest and I’m a person that’s far from being out of shape. According to the senior member of staff that dealt with me, this is apparently how the fit is meant to be!
A few of members of staff in this store need retraining on the basics of customer service.
With that said two members were very helpful and also professional in their conduct. The fair skinned young gentleman (appeared to be a junior) with glasses was very helpful and the slim Asian gentleman was also very professional and helpful.
Not very helpful customer service unfortunately (a lady "helped" us, probably the store manager).😕
Clothes are really nice and good quality but I were expecting a better service. Unable to exchange a shirt due to a cartoon missing from the packing and also umable to exchange a tie that I bought 29 days ago. Please note that I live in Cambridge and I came today to see actual size of shirt as already exhanged it couple of times.
Location
Hours
-
Monday
10:00 AM - 09:00 PM
-
Tuesday
10:00 AM - 09:00 PM
-
Wednesday
10:00 AM - 09:00 PM
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Thursday
10:00 AM - 09:00 PM
-
Friday
10:00 AM - 09:00 PM
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Saturday
09:00 AM - 09:00 PM
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Sunday
12:00 PM - 06:00 PM
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